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Noticeboard

NEW PHONE SYSTEM

We have had a new telephone system installed. Please note that ALL calls are now recorded for training and quality purposes.

Try the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use www.patientaccess.com you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Out of area registration scheme

The out of area registration scheme launched by the government is voluntary and this practice has chosen to participate in this scheme. This means we are  able to register patients living outside our catchment area, however this is discretionary and may not be appropriate for all patients. Please speak to one of our receptionists for more information

When We Are Closedtelephone_brown

If you require urgent medical attention when the surgery is closed Monday - Friday 18:30-08:00 and at weekends and bank holidays please telephone 111. This call is free from landlines and mobiles.

Walk-in Services

There is no longer a walk in service for patients to access primary care during normal surgery hours. For out-of-hours problems suitable for treatment within general practice the following centres can be accessed. If patients attend during normal surgery hours they will be redirected to their GP surgery.

  • Whipps Cross Hospital, Whipps Cross Rd, Leytonstone E11 1NR.
  • King George Hospital Barley lane, Essex.

 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website