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Noticeboard

NEW PHONE SYSTEM

We have had a new telephone system installed. Please note that ALL calls are now recorded for training and quality purposes.

Try the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use www.patientaccess.com you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Out of area registration scheme

The out of area registration scheme launched by the government is voluntary and this practice has chosen to participate in this scheme. This means we are  able to register patients living outside our catchment area, however this is discretionary and may not be appropriate for all patients. Please speak to one of our receptionists for more information

Patient Participation Group

commentsWelcome to the Elmhurst Practice Patient Participation Group webpage. We are a group of patients who together form the Patient Participation Group entitled 'Friends of Elmhurst'.

The group is for the benefit of patients of the surgery. Currently there are many consultations taking place in the way the practice can efficiently deliver it's services.

Do you want to be part of the PPG and participate actively in putting forward your views and sharing your experiences of the service and helping to improve it?

Are you aware of various health and care services available in Redbridge?

Are you aware of out of hours and emergency services availability and how to contact them?

What improvements would you like at your surgery?

We are working with the practice to help shape the future and ensure that this practice continues to excel and help us to get what we want and need with regards to our healthcare. We want to make other patients aware of what is happening in the NHS and the constraints it puts on how the practice can operate, whilst helping the practice achieve various targets that are placed on them.

We have some members who work, some who are retired, some with families, some without and we aim to be a fair representation of a cross section of all patients. We have all signed a confidentiality agreement but we DO NOT have access to any medical records.

We have a notice board within reception at the practice and will put any relevant information on it and would welcome any feedback, comments or suggestions.

We are always looking to recruit new members so if you would like to join our Patient Participation Group please email billwoodwardwoodward@btinternet.com or chandra18@gmail.com

Alternatively if you do not have access to email you can download the form here PPG 1 and drop it into the surgery.

Patient reference Group

In addition to the PPG, practices were requested by the Department of Health, to set up a virtual Patient Representation Group ("PRG") you can have your say and be part of a large group that represents the many and varied views of the broad demographic range of our patient population. From time to time we will ask you questions or invite you to take the patient survey.If you are happy to be part of this group and to be contacted occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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