The Elmhurst Practice - Information for new patients wishing to join the doctors surgery

Noticeboard

NEW PHONE SYSTEM

We have had a new telephone system installed. Please note that ALL calls are now recorded for training and quality purposes.

Try the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use www.patientaccess.com you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Out of area registration scheme

The out of area registration scheme launched by the government is voluntary and this practice has chosen to participate in this scheme. This means we are able to register patients living outside our catchment area, however this is discretionary and may not be appropriate for all patients. Please speak to one of our receptionists for more information

New Patient Registration

If you wish to register you can do so but we suggest you contact us either in person on by telephone 0208 491 3310 to clarify that you are within our catchment area (see above tab) and to be advised of the regsitration process.

You will be registered with the partnership but if you wish to see a doctor of your choice you are able to do so.

If you are taking regular repeat medication please advise the receptionist when you attend to register so that we can ensure an appointment is made with the doctor before your prescription is due.

Medical treatment is available from the date of registration. Please contact reception for further information.

New Patient Health Checks

All patients registering with the practice will be offered a new patient health check with either our nurse or healthcare assistant. Depending on your needs this may simply involve giving general lifestyle advice, or might require examination and assessment of your medication, or some tests.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.

pdf A Patient Guide to GP Services

Pre-Registration

To speed up the process once you have contacted us to check that you are within our catchment area you can download a registration form, complete it and bring it to the surgery. Please also ensure that you complete the new patient questionnaire and bring that with you. Please click on the links below to download the forms.

GMS 1 Registration form

New Patient Questionnaire

Practice Area

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi