Welcome to The Elmhurst Practice
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisation.
New opening times
From 1st February 2018 will be from 08:00-18:30 Monday - Friday.
Appointments system is changing
The Elmhurst Practice has worked hard to look at ways of increasing the number of appointments that we offer and have now agreed a new module of our appointments system. From 2nd January there will be many more pre-bookable face to face appointments as well as pre-bookable telephone appointments all of which can be booked in advance. Appointments for January can be booked in advance starting mid-December. On the day appointments will now be for medical emergencies with the duty doctor.
50% of face to face appointments have to be made available to book on-line this is in line with DOH requirements. If you wish to register for on-line access please visit https://patient.emisaccess.co.uk/ or speak to one of our reception team.
We realise that there may be some teething problems with the new system but hope you will bear with us whilst we make the changes and evaluate monthly the service we are providing.
Accident & Emergency
We along with all local practices are looking at ways of reducing unnecessary visits to A&E as this service should only be used for accidents or an emergency that may be life threatening. Please click on the link to view or download an information leaflet Alternatives to using A&E There is further information about the use of A&E and services you can access in your area. Please click here for details.
The practice had it's Care Quality Commission inspection on 20th December 2016. you can read the report by clicking on CQC under further information to the right of this page. Alternatively you can see our overall rating by clicking CQC Overall rating 2016
Patient Survey 2017
Please take our patient survey by clicking on the box at the bottom of the page that says "Let us know what you think about the services we offer".
Protected Learning Event
Due to on-going traning the practice will be closed on the morning of Wednesday 17th January 2018 and will open at 2:00pm. If you require medical attention that will not wait until we open please telephone 0330 100 4471
Need to see a GP in the evening or at the weekend?
You can now book an appointment for urgent conditions usually managed by GP's during the evening and weekend by directly calling 020 3770 1888. The appointments line is open 2-9pm Mon - Fri and 9am-5pm Sat, 9am-4pm Sun (bank holidays may vary). (Outside of the hours please call 111)
These clinics are NOT a walk in system and are NOT for ongoing chronic problems e.g heart disease, diabets etc. You will be seen by either a GP or nurse practitioner by appointment only.
The nearest surgery hosting this service is at Southdene sugery near the roundabout in George Lane. Appointments are available 6:30pm-10:00pm Monday - Friday and 3:30pm-8:00pm weekends.
This surgery is a member if Healthbridge Federation who are porviding this service.
Minor Ailments Scheme
Pharmacies offer a Minor Ailments Service which could save you a trip to the doctor and the service is free. Please click on the link for more information and ailments that they cover and to view or download the leaflet 100309_Minor_ailments_leaflet.pdf
(Site updated 15/01/2018)